Excellent Audit of the Week #2: Jack B. of New Albany

Did you know UDI installs column posts  in basements and crawl spaces? Jack B. of New Albany does and asked Patrick Lockhart to help him with his uneven floors. After we completed his repairs, Jack became our Excellent Audit of the Week #2! Jack says, “Patrick was very professional, he explained all the procedures to […]

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Jack B.

Patrick was very professional, he explained all the procedures to me. He told me what my floor would or would not do. He found a water leak in my refrigerator that I did not know about, it was a sub floor issue. The crew was very professional! Overall a very good job! I would recommend […]

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Jared L.

Thank you!!

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Ryan N.

We were very satisfied with the crew and the job that they did. Also, Amber in the office was very helpful in the scheduling.

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Steve W.

Looks good. Thanks!

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Gregory K.

Jose, Rosalio, and Cosme arrived when I was told and immediately started the job. They completed the job very quickly. The landscaping was put back into place. Couldn’t tell they were even here. Very great job!

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Derek P.

Very clean work! Thanks!

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Mark R.

Great job!! Thanks.

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Ron K.

Very responsive to my concerns. Answered every question I had. Crews were very courteous and prompt. Crews were very neat each evening. The job was left spotless and clean. Crew notified us every day upon arrival and departure. The crews even worked in extreme cold.

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Charles A.

Both Jose and Rosalio were very polite and very hard workers. Jose explained everything through the job as things progressed till the job was finished. They also were very clean and precise with the final touches to put things back the way they were. Thanks to John also.

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Very pleased with the service. John was prompt in returning all calls and scheduling the estimate and date of repair. Nick & Ignacio were very polite and worked quickly and efficiently. My basement looks great! I would definitely recommend to family, friends and co-workers.

Rachel F.
Coxs Creek, KY

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