Excellent Audit of the Week #2: Jack B. of New Albany

Did you know UDI installs column posts  in basements and crawl spaces? Jack B. of New Albany does and asked Patrick Lockhart to help him with his uneven floors. After we completed his repairs, Jack became our Excellent Audit of the Week #2! Jack says, “Patrick was very professional, he explained all the procedures to […]

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Jack B.

Patrick was very professional, he explained all the procedures to me. He told me what my floor would or would not do. He found a water leak in my refrigerator that I did not know about, it was a sub floor issue. The crew was very professional! Overall a very good job! I would recommend […]

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Cosme and Ricky were great as were the others that were sent in on day 2 to help finish up. I really appreciated it when Cosme was not upset that I wanted him to wait until the morning of day 3 to reset the gate post. I wanted it done right, not fast, and it was getting dark. He did not argue - agreed actually. He and Ricky came back on day 3 and finished to my satisfaction.

Janice E.
New Albany, IN

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