Excellent Audit of the Week #2: Jack B. of New Albany

Did you know UDI installs column posts  in basements and crawl spaces? Jack B. of New Albany does and asked Patrick Lockhart to help him with his uneven floors. After we completed his repairs, Jack became our Excellent Audit of the Week #2! Jack says, “Patrick was very professional, he explained all the procedures to […]

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Jack B.

Patrick was very professional, he explained all the procedures to me. He told me what my floor would or would not do. He found a water leak in my refrigerator that I did not know about, it was a sub floor issue. The crew was very professional! Overall a very good job! I would recommend […]

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Wes F.

About 9 months ago part of the retaining wall in front of our house fell during a storm. Thanks (to my friends) for helping create a make-shift wall with the broken blocks until it could be repaired. The past week John Connor and UDI’s crew came out and rebuilt the entire retaining wall. Thanks! Looks […]

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Sheila V.

I hope to not need you anytime soon … but if — I will most definitely call you!

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Marianne C.

We were very pleased with the work done and the professionalism of everyone in your company.

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Tony B.

Both of the guys did a great job. The basement has very low headroom, but they never complained. They are hard workers and I would recommend Perma Dry to anyone. Thank you very much for all  you have done. Patrick also worked with me throughout the job.

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Patricia N.

Thank you so much for helping us out. Louise’s house is for sale because she had a stroke. She was in Lincoln Hills Healthcare center. Now, thank God, she is living with us. We have a lot on our minds – you have made it a little easier after coming to help.

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Jack S.

Thank you for a job well done. Work done on time. Workers were very courteous and job site cleaned up well!

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Bill R.

Both Cosme and Brad were very professional and courteous. Cosme helped with the low spot in the garage. We worked together on the situation and he made good decisions to resolve the problem.

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Sandra V.

Thank you so much! We appreciate you. Feel free to use me as a referral.

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The work by the United Dynamics Crew exceeded my expectations. Where the concrete drive needed to be opened, the patch/repair was excellent. I expect the color to blend in time with the existing concrete. Prior to the work, I exposed a buried electric wire and water line. The wire I disconnected; for the plastic pipe, the crew needed to remove a section. The pipe was repaired and put back in service which I did not expect. A 5' , 4"X4" wood gate post, attached to concrete needed to be removed along with the concrete. After the concrete had cured for a week, the post was reinstalled. I did not expect this. Much appreciated. For the crew, these were likely minor details but not so much for me. The communications between Sales, Scheduling, and Operations were excellent. Every detail John Connor and I had discussed about the job was addressed. It was as if I had spoken to Fernando directly. The crew worked hard and steady as a team. This was nice to witness.

John R.
Crestwood, KY